General information
14
General information
view information about the model, firmware version and the kernel, battery status, IP-address and
other data.
Troubleshooting guide
The following information will help you identify and eliminate common problems of hardware
and software of the device with which you may encounter. If you experience the following
symptoms you should first try to resolve them yourself, using the given recommendations. In case
the advice given will not help, contact your support personnel or an authorized service center.
Problem Reason and solving
Power, start-up
The PC tablet
cannot be turned
on
• Check the battery; if it is discharged, attach the power adapter and wait
at least 5 minutes.
• Press and hold the power button on the device for at least 5 seconds.
• If the battery is still charged, connect the power adapter and repeat the
procedure again.
• If the unit does not turn on even after charging, please contact support or
an authorized service center.
The PC tablet
turns off
immediately after
turning on
• It is possible that the battery is very low. In this case, the system
automatically prevents the complete discharge to avoid loss of information
and stored data. Before you make an attempt to re-enable the device,
charge it for at least 5 minutes and disconnect the power adapter from the
wall outlet during operation.
The battery
discharges
quickly
• You may use programs that require a large expenditure of energy. Most
energy is spent on viewing the video.
• Try to establish a better screen brightness.
• Install the latest firmware.
• The battery is discharged during operation at low temperatures.
The battery
cannot be
charged
• Make sure the power adapter is plugged into a working outlet. When you
connect the power adapter to the device, the power indicator shoud be lit.
• Make sure you are using the power adapter supplied.
• Battery may not charge during operation at high temperature.
Sound
The sound is not
heard
• Ensure that the sound reproduction is enabled in the basic system settings.
Make sure that the volume is set to the maximum or your desired level.
• Many of the problems with the playback of audio are associated with
the software. If the previous audio problems were not observed, perhaps,
its absence is due to incorrect software installation or configuration of the
installed program. To resolve the problem, contact the manufacturer of the
software.
• Check for damaged files. Try to play another file in another directory.
14
(43 pages)
Manymanuals.com
Manymanuals.de
Manymanuals.fr
Manymanuals.it
Manymanuals.pl
Manymanuals.cz
Manymanuals.es
Manymanuals-pt.com
Comments to this Manuals